Terms of service

 

Terms of service


OVERVIEW

Welcome to Sklue! The terms “we”, “us” and “our” refer to Sklue Labs LLP (“Sklue”). Sklue operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Sklue is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (18 years in India), and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to provide accurate product descriptions and images. However, product colors and appearances may vary due to device screens and configurations.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit sales by person, household, region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Sklue reserves the right to accept or decline your order for any reason at its discretion. Your order is accepted only when confirmed and payment is processed.

Your purchases are subject to our Return and Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

All prices are subject to change without notice. The price charged will be the price in effect at the time of order. Unless otherwise stated, prices do not include taxes, shipping, customs, or import duties.

You agree to provide accurate billing, payment, and account details. By submitting payment information, you confirm that you are authorized to use the chosen payment method and that all charges will be honored.

SECTION 5 - SHIPPING AND DELIVERY

Delivery timelines are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss transfers to you once the product is handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content, trademarks, and materials on our Services are the property of Sklue Labs LLP, Shopify, or their licensors, and are protected under Indian copyright, trademark, and other intellectual property laws.

You may only use the Services for personal, non-commercial purposes. Unauthorized use of content may violate applicable laws.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or features. These are provided “as is” and without warranties. Your use of third-party tools is at your sole risk and subject to the terms of the respective providers.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for examining, evaluating, or endorsing third-party content. You access such websites at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Sklue is powered by Shopify, which enables us to provide Services. However, all sales and purchases are between you and Sklue Labs LLP. Shopify is not responsible for any aspect of your purchases with Sklue.

SECTION 10 - PRIVACY POLICY

All personal information we collect is subject to our Privacy Policy and certain personal information may also be subject to Shopify’s Privacy Policy. By using our Services, you agree to these policies.

SECTION 11 - FEEDBACK

By submitting feedback, reviews, or suggestions, you grant Sklue a royalty-free license to use, reproduce, and publish such content for commercial and operational purposes.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We may correct errors, inaccuracies, or omissions in product descriptions, pricing, and availability at any time without notice, including after you place an order.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful, fraudulent, or harmful purposes. Prohibited activities include, but are not limited to: violating intellectual property rights, transmitting harmful code, spamming, or attempting to circumvent security measures.

SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services at our discretion. Provisions regarding Intellectual Property, Liability, Indemnity, and Governing Law shall survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated, the Services and all products are provided “as is” without warranties of any kind, including implied warranties of merchantability or fitness for purpose.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by Indian law, Sklue Labs LLP, its partners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Sklue Labs LLP, Shopify, and their affiliates against claims, damages, and expenses arising from your breach of these Terms or violation of applicable laws.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found invalid under applicable law, the remaining provisions shall remain enforceable.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms and policies posted on our site constitute the entire agreement between you and Sklue.

SECTION 20 - ASSIGNMENT

You may not assign these Terms without our prior written consent. We may assign our rights and obligations without notice.

SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction exclusively in the courts of Mumbai, Maharashtra.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting on our website. Continued use of the Services after changes constitutes acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Sklue Labs LLP
Email: support@sklue.in
Business Address: Shop no 10, Sai Bhakti CHS, Plot No A-129, Raghunath Rd, Block G, Sector 13, Kharghar, Navi Mumbai, MH, 410210, IN
Phone: +91 9082009467
CIN / LLP Registration: ACN-4133
GSTIN: 27AFOFS7981R1ZJ

Grievance Officer (as per Indian law):
Designation: Grievance Officer – Sklue Labs LLP
Email: support@sklue.in
Phone: +91 9082009467